The service here is great, couldn't find anything to complain about, and my room with shower and bedroom was quiet.

An electric kettle, a mini fridge bar and central heating available in the triple room.

Located in the centre of the city.

The staff here were friendly, check-in was smooth, and breakfast was good.

Their breakfast, varied and with quite good choice.

I did not like waiting when arriving at 15:30, particularly when arriving in the room where a poster says you will be charged for an additional night if you haven't left the room by 11:30. The poor maid must be overworked, dealing with two hotels at the same time. Because that was the explanation given why the room wasn't ready..

It was fairly close to the Grand Place, the room was clean and the breakfast was nice. We were leaving early (before 7am) and the night receptionist was very accommodating. He served us breakfast 15 minutes earlier than the scheduled time.

The day receptionist could have provided a friendlier service. There were also problems with the room key. A couple we were staying with at the same hotel, were also unable to open their room and a locksmith had to be called. They had to wait a couple of hours after a their trip to Bruges. We almost lost our dinner reservation.

The location of Hotel Queen Mary near Grand Place is fantastic. the staff at the hotel are exceptional and provided great service. I appreciated being upgraded to a spacious silent queen room with 3 beds. having an electric kettle and a refrigerator in the room was a nice touch.

Very friendly hotel staff, fast internet connection.

there were comfortable beds and an electric kettle, a mini bar fridge and a work desk inside the room. pleased it had a bath. location: the hotel was right by the center of the city and the tourist areas in brussels.

The staff were quite rude, didn't expect that coming.

The breakfast here was satisfying with a good amount of food and the staff was accommodating, check-in and check-out were both straightforward.

Good breakfast service, constantly filled up. Cleaning good, fresh towels each day

Poor language knowledge at the reception, at a 10 days stay I would like to have a discount

It was 6 minute walk to the Grand Place, the staff was willing to help, not very expensive, very good breakfast. Very quite zone, although it was in the centre.I Will definetely stay again here, if I vist Brussels.

It was difficult to find it, we were coming from Midi station, that it is 10 minute walk, but we needed almost one hour, the taxi didnt take us, because of the short distance. Before going call the hotel so they give you instructions, or take the taxi directly from the airport.

The location was magnificent and perfect, near the city center. the room was silent and fancy, with amenities like an electric kettle, a mini-fridge-bar, and a work desk.

I merely used the hotel for sleeping/eating.

Room was ok but did have a sloping ceiling with a fairly stout wooden beam passing overhead which meant the 'headspace was quite limited when in bed - care had to be taken to avoid this beam when sitting up. Bathroom/shower was up a number of steps and access was quite awkward - shower was an 'over bath' handlheld unit. Breakfast was ok but although I was told at check-in that it was available between 7.00 and 10.00 - when I got down at 7.00, I had to wait quite a while before it was ready.

Good location,Grand Place,Mannekin Pis etc.within 10 to 15 minutes walking distance.

Facilities and services were basic. In my opion,this hotel does not rate 3 stars.